How can you improve a system’s availability, optimize its maintenance, control its cost of ownership, or extend its service life? 

Find answers to your questions about LGM’s Supportability & Asset Management solution expertise in this FAQ.

From logistics support engineering to asset management, including operational performance, methods and tools, maintenance reference data, as well as repair and retrofit, discover our approaches and solutions for designing effective, controlled, and sustainable support.

Integrated Logistics Support (ILS)

01
01

What is Integrated Logistics Support (ILS)?

 Integrated Logistics Support (ILS) is an engineering approach that aims to design and optimize the support required to operate and maintain a system throughout its life cycle.

02
02

What is the objective of logistics support engineering?

The objective is to strike the best balance between availability, maintainability, performance, and life-cycle cost by integrating support requirements from the system design phase.

03
03

What are the main areas studied in ILS?

Support analysis covers maintenance, spare parts, support resources, technical data and documentation, configuration management, reliability, maintainability, and life-cycle cost.

04
04

Which sectors use ILS?

ILS is particularly important for complex, critical systems in the aerospace, space, defense, rail, and naval sectors.

Operational and Logistics Performance

01
01

What is a system’s operational and logistics performance?

A system’s operational and logistics performance refers to its ability to perform its missions over time, with an availability level suited to requirements, well-managed support resources, and optimized costs. It depends in particular on maintainability, spare parts management, maintenance organization, and the management of logistics flows.

02
02

How can a system’s operational availability be improved?

Improving operational availability involves analyzing the factors that affect downtime: maintenance policy, equipment reliability, procurement lead times, spare parts inventory, and support resources. Modeling and simulation make it possible to compare different scenarios and identify the solutions best suited to operational objectives.

03
03

What are logistics support modeling and simulation used for?

Modeling and simulation make it possible to represent how a system and its support organization operate, then test different scenarios before they are implemented. They help anticipate requirements for spare parts, maintenance resources, and logistics resources, while assessing the trade-offs between availability, service level, and costs.

04
04

How can spare parts inventory and support resources be optimized?

Optimization involves determining the quantities of spare parts and the support resources required to meet availability objectives without incurring excessive costs. It is based on an analysis of operational requirements, procurement lead times, maintenance policies, and the consequences of any potential resource shortages.

05
05

How can a system’s life-cycle cost be controlled?

Managing life-cycle cost involves assessing all the expenses associated with a system, from its design through to its decommissioning: maintenance, spare parts, infrastructure, human resources, and support operations. Analyzing different scenarios helps identify the technical and logistical choices that reduce overall costs without compromising expected performance.

06
06

What role does concurrent engineering play in support performance?

Concurrent engineering incorporates support requirements from the earliest design phases, alongside technical studies. It helps anticipate maintenance, logistics, and resource requirements, and assess their impact on availability, costs, and environmental footprint before design choices are finalized.

07
07

How can a system’s logistical and environmental footprint be reduced?

The logistical and environmental footprint can be reduced by optimizing inventory, limiting flows and travel, improving maintainability, and extending equipment service life. Support analysis helps identify ways to balance operational efficiency, cost control, and reduced environmental impacts.

08
08

How does feedback from experience contribute to improving support?

Lessons learned make it possible to compare actual performance with defined objectives, identify the causes of deviations, and adjust maintenance and support strategies. Using data collected from system operation thus helps improve availability, better size resources, and inform decisions about future changes.

09
09

Why integrate logistics support engineering from the system design stage?

Integrating logistics support engineering from the design stage makes it possible to anticipate maintenance needs, procurement requirements, inventory, support resources, and future costs. This approach limits the risk of technical choices that could prove detrimental during operation and promotes a system that is more available, more maintainable, and more cost-effective throughout its life cycle.

Integrated Logistics Support (ILS) management during design and development

01
01

What does support management during the design and development phase involve?

It involves organizing, coordinating, and managing the activities required to develop a system’s support, from program structuring through to requirements verification and preparation of logistics resources.

02
02

Why integrate support from the system design stage?

Early integration makes it possible to anticipate maintenance, documentation, diagnostics, and training needs, while limiting late-stage modifications and the associated additional costs.

03
03

What is the role of support management with suppliers?

It aims to define contractual requirements, coordinate contributions, monitor deliverables, and verify that they meet the program’s needs.

04
04

What are the main support deliverables during the implementation phase?sont les principaux livrables du soutien en phase de réalisation ?

Depending on the program, they may include technical documentation, diagnostic and maintenance resources, training materials, support data, and evidence demonstrating compliance with requirements.

Maintenance Reference Data

01
01

What is maintenance reference data?

Maintenance reference data brings together and organizes the data, technical information, and resources required to plan and carry out maintenance operations for a system.

02
02

Why is it important to keep maintenance reference data up to date?

Updating the reference data makes it possible to account for technical and operational changes, limit the use of outdated data, and ensure consistency between the system, its equipment, and the information used for its maintenance.

03
03

What data is included in maintenance reference data?

It can incorporate logistics support analysis data, information on spare parts, tools, test equipment, skills, training, procurement data, and technical documentation.

04
04

What is the role of NATO codification in logistics support?

NATO codification helps identify equipment and supply items in accordance with standardized rules. It facilitates their identification and management in logistics and procurement processes.

05
05

What is the link between maintenance reference data and Integrated Logistics Support (ILS)?

Maintenance reference data is one component of the Integrated Logistics Support framework. It helps ensure the consistency of the data and resources required for maintenance, procurement, and system performance throughout its life cycle.

Support Methods and Tools

01
01

Why improve logistics support methods and tools?

Improving methods and tools helps make processes more efficient, better coordinate activities, facilitate data use, and adapt organizations to new technical and operational constraints.

02
02

What does an audit of support processes involve?

An audit analyzes existing practices, processes, and tools to identify strengths, issues, and areas for improvement. It can be supplemented by a benchmark to compare practices and guide future developments.

03
03

What role does digitalization play in support?

Digitalization facilitates the flow and use of data, improves continuity between information systems, and helps streamline engineering, maintenance, and logistics activities.

04
04

Why assess support and maintenance data?

Assessing data makes it possible to evaluate its quality and consistency, identify anomalies, and make better use of the available information to manage activities and identify opportunities for improvement.

05
05

How can new technologies be integrated into support processes?

Integration begins with analyzing needs and evaluating possible solutions. The selected technologies must meet specific operational objectives and fit coherently into existing processes and systems.

Repair and Retrofit of Electronic Systems

01
01

What is the retrofit of an electronic system?

Retrofit involves upgrading existing equipment by replacing or modernizing certain components or subassemblies to maintain its capabilities, meet new requirements, or extend its service life.

02
02

Why address electronic component obsolescence?

Obsolescence can make replacement parts difficult to find and compromise equipment maintenance. Addressing it helps anticipate these risks and explore substitution or redesign solutions.

03
03

What is the difference between preventive and corrective maintenance?

Preventive maintenance aims to anticipate failures through scheduled interventions. Corrective maintenance is performed after a breakdown to diagnose the problem and restore the equipment to working order.

04
04

What is a condition assessment used for?

It helps assess equipment deterioration, identify technical risks, and compare several life-extension scenarios, such as repair, retrofit, or replacement.

05
05

When should a mid-life refurbishment be planned?

A mid-life refurbishment may be considered when equipment condition, changing operational needs, component aging, or obsolescence risks justify a major intervention to preserve expected performance.