Developing and managing an ILS programme according to customer needs

• Mastering the development of an Integrated Logistics Support programme in line with customer requirements.
• Being able to identify the key support levers that allow adjustment of the company positioning and effort during the tender response phase.
• Mastering the management elements of a logistic support programme.
• Understanding the importance of managing logistic data and the configuration management issues.

DAY 1

STRATEGIC POSITIONING
• Company positioning with regard to logistic support,
• “Support” expertise,
• Measuring effort and benefit through LCC.

TENDER RESPONSE PHASE
• Understanding customer needs,
• Analysis of requirements,
• Application profile,
• Application of operational feedback,
• Application of LCC during the tender phase.

ILS PROGRAMME MANAGEMENT
• Integrated Logistics Support plan,
• ILS Steering committee,
• Integrated Logistics Support organisation,
• ILS stakeholders: roles and interfaces,
• Functional organisation of an ILS programme,
• ILS management.

Practical workshops

DAY 2

LSA STRATEGY
• Assessment of the appropriate level of engineering effort,
• LSA plan and links with other plans (management, ILS, Dependability),
• Organisation of the project team (disciplines).

SUPPLIER SPECIFICATIONS
• Allocation of support requirements,
• Identification of verification means,
• Typical content of a support specification.

MASTERY OF LOGISTIC DATA
• Configuration management elements,
• Logistic support analysis database and Logistic Information System (LIS).

Practical workshops

Participants in industrial project management and project management support: Business Manager, Project Manager, Manager of Industrial Support or After-Sales Services, Logistic Studies Engineer

Awareness of ILS challenges.
Knowledge of the LSA/LSA database process.