In force as of 22/05/2025.

This Privacy and Data Protection Policy aims to clarify how we collect and use your personal information. It also outlines how such data may be shared, your choices regarding the use and sharing of your information, and your rights in accordance with applicable privacy laws. The purpose of this policy is to inform you, as a user of our website, about the following:

  • The types of personal data we collect;
  • How this data is used;
  • The parties with access to this data;
  • The rights you have as a user of the Site.

Article 1 - Definition

Personal data refers to information that can identify you either directly (such as your name) or indirectly (e.g., through pseudonymized data such as a unique ID). This includes a wide range of information such as your postal or email address, phone number, username, profile picture (if applicable), and personal preferences. It may also include specific digital identifiers such as your computer’s IP address or your mobile device’s MAC address, as well as cookies.

Article 2 - Consent

By using the website https://www.lgmgroup.fr, the User agrees to the terms set forth in this privacy policy, and to the collection, use, and retention of the data described herein.

Article 3 – Data Processing

Processing of information requests

Identification data (name, surname, phone number, email address, nationality, occupation, company); any personal information entered in the message body.

This information is collected via the contact form. Mandatory or optional fields are indicated at the time of collection by an asterisk.

The purpose is to respond promptly and effectively to Users seeking information (e.g., commercial responses to quote requests or general inquiries about our services).

The User may at any time accept or reject specific types of cookies and revoke consent via the Cookie Settings. Detailed documentation on cookie use is available in the “Cookies” section.

Article 4 - Data Sharing

We reserve the right to share User data within our company if necessary to fulfill the purposes outlined in this policy. Beyond internal use, we do not sell or rent data to third parties, except in certain circumstances, including:

  • If required by law;
  • As part of legal proceedings;
  • To defend or exercise our legal rights.

It is also important to note that if you follow links from our site to other websites, we are not responsible for, and have no control over, their privacy policies and practices.

Article 5 - Data Retention

Personal data submitted via the contact forms is retained for two years from the date of submission.

Cookies and other tracking devices are stored for a maximum of 13 months.

Article 6 - Data Protection 

We take reasonable precautions and follow industry best practices to ensure that your personal data is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

Data collected is encrypted using SSL protocol and stored with AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with PCI-DSS standards and implement additional industry-recognized security measures.

Article 7 - Paramètrage des cookies

You can manage cookie settings through your browser or via the customization options provided.

Each browser is configured differently. The help menu of your browser will guide you on how to modify your cookie preferences. For example:

Changing cookie settings may affect your browsing experience and access to certain services requiring cookie use.

Disabling functional cookies may prevent access to some content on the Site (e.g., YouTube videos). We decline any responsibility for the consequences resulting from the malfunction of the Site due to the inability to store or read essential cookies that you have refused or deleted.

For more information on cookies and their use, you can consult the French Data Protection Authority (CNIL) website: https://www.cnil.fr/fr/site-web-cookies-et-autres-traceurs.

Article 8 - Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications take effect immediately upon posting on the website. If we make significant changes, we will notify you here, so that you are aware of what data we collect, how we use it, and under what circumstances, if any, we disclose it.

Article 9 - Contact and Data Protection Officer

If you wish to access, correct, modify, or delete any personal information we hold about you, file a complaint, or simply want more information, please contact us via the contact form.

Article 10 - Applicable Laws

In accordance with the General Data Protection Regulation (GDPR), this privacy policy complies with the following regulations:

  • Law No. 78-17 of January 6, 1978 on Information Technology, Data Files and Civil Liberties;
  • Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation);
  • French Law No. 2018-493 of June 20, 2018 on the protection of personal data, adapting French law in accordance with the GDPR.